Privacy Policy
At Treseva Hair, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you interact with our websites, services, applications, and products that refer to this notice (collectively, “Treseva Hair Services”). By using any Treseva Hair Service, you agree to the practices outlined here.
What Information Do We Collect?
We collect personal data to help improve your experience and support the delivery of our products and services.
Information You Provide
We collect any details you provide when using Treseva Hair Services—such as when placing an order, subscribing to our newsletter, or contacting customer service. You can choose not to provide certain details, but this may limit access to some features.
Information Collected Automatically
When you browse our website, we automatically gather certain information using cookies and similar technologies. This may include device data, IP address, browsing behavior, session details, and your interactions with our website and content.
Information from Third Parties
We may receive updated delivery details or verification information from partners like shipping companies. This helps us improve service accuracy and ensure timely delivery.
How Do We Use Your Information?
We use the personal information we collect for the following purposes:
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Order Fulfillment & Delivery: To process transactions, manage shipments, provide support, and send order-related updates.
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Service Improvement: To maintain, troubleshoot, and improve Treseva Hair Services by analyzing usage and fixing technical issues.
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Personalization: To suggest products and services based on your preferences and past activity.
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Media Services: If using voice, image, or video features, we process your media to fulfill your request and enhance service quality.
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Legal Compliance: We may collect data for legal and regulatory purposes (e.g., identity verification).
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Communication: We may reach out to you through email, phone, or chat regarding your orders or service updates.
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Marketing & Advertising: We may show you personalized offers based on your interests, but we never sell your personal information.
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Fraud Prevention: To detect and prevent fraud and manage credit risk using secure analysis methods.
About Cookies and Tracking
We use cookies and similar technologies to recognize your browser or device, improve performance, and tailor content. You can control cookie settings via your browser preferences.
Do We Share Your Information?
Your personal data is never sold. We only share it under limited circumstances, such as:
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Third-Party Providers: Partners who help fulfill orders, send communications, analyze data, and provide support services. These providers are only permitted to use your data to perform their designated tasks.
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Legal Requirements: We may disclose personal information to comply with legal obligations or protect rights, property, or safety—ours or others'.
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Business Transfers: In the event of a business transfer or merger, your data may be shared as part of the transaction.
Whenever required, we will notify you if your data is shared and offer the option to opt out.
How Do We Protect Your Information?
We implement robust security measures to keep your personal information safe:
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Encryption during data transmission
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PCI DSS compliance for handling payments
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Internal protocols for secure storage and access
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Occasional identity verification for security-sensitive actions
Always protect your login credentials and sign out of your account when using shared devices.
Advertising Practices
We may work with third-party advertising providers to deliver relevant ads based on your interactions with Treseva Hair Services. These partners may use cookies but do not receive your personal identity information from us.
What Information Is Collected?
Information You Provide May Include:
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Name, email, phone number, shipping/billing address
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Account preferences and order history
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Uploaded content (e.g., reviews, photos, wish lists)
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Payment and billing details
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Responses to surveys or support forms
Automatically Collected Data May Include:
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IP address, browser type, time zone
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Device usage and crash logs
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Navigation behavior and session interactions
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Content viewed, downloaded, or purchased
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Email or messaging metadata
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Location-based data (if enabled)
Your Access to Information
You can view and manage the following through your account:
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Current and past orders
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Account profile details
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Shipping addresses and saved contacts
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Payment methods
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Notification settings
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Product reviews, wish lists, reminders
